Three Rivers Family Medicine is working in collaboration with our area hospitals and other community partners to take all reasonable precautions regarding the COVID-19 (coronavirus) situation.
We are staying current on the most up-to-date developments and response protocols through daily briefings from the Washington State Department of Health, and we are regularly participating in statewide conference calls and webinars hosted by state and federal (U.S. Centers for Disease Control and Prevention) partners.
Three Rivers Hospital’s emergency response team has been activated to monitor our processes and protocols for patient care and care for our staff regarding COVID-19, and this is what we are doing for patients for whom we provide care:
- We are performing regular screenings following the CDC recommendations on all patients prior to and during check-in.
We have protocols in place and will use personal protective equipment (PPE) as appropriate to keep our valued employees and patients safe from exposure in the event a potential COVID-19 patient presents at any of our facilities.
- If someone is arriving to the clinic with symptoms of respiratory infection or has a fever, they will likely be initially evaluated by a nurse while still in their car. This is being done to prevent spread of germs to other people that are in the clinic receiving medical care.
We do not yet know the long-term effects of this infectious event in North Central Washington. But we do know that we are all in this together, and we are doing our best to be as prepared as possible during this uncertain time.
Visiting Three Rivers Family Medicine
I have an appointment or services scheduled at TRFM. Should I cancel it?
At this time, many appointments are being done over the phone or via video. Should there be any changes to your appointment or a different recommendation from your physician, we will notify you as soon as possible. You will receive a screening call from our clinic before your appointment to determine whether you should come in, or whether your visit can be done remotely.
What is Three Rivers Family Medicine doing to ensure patients and visitors are safe?
Three Rivers Hospital’s emergency response team continues to actively monitor the COVID-19 (coronavirus) situation worldwide and at home. Our focus, always, is on illness prevention, and that remains at the core of our response to this and all health risks.
- At TRH and TRFM, we are screening patients for COVID-19 per the U.S. Centers for Disease Control (CDC) recommendations. We will also continue to observe all infection control protocols in order to keep our staff, physicians and patients safe.
- Whenever possible, we begin the screening process on the telephone before a patient visits one of our facilities.
- You can also download and complete important forms prior to your visit; simply go to our Forms page.
What are the symptoms of COVID-19 (Coronavirus)?
Patients with COVID-19 have reportedly had mild to severe respiratory illness. Symptoms may appear 2-14 days after exposure.
Symptoms can include:
I think I may be feeling symptoms consistent with COVID-19 infection. What do I do?
To ensure the health and safety of yourself as well as your community, if you are exhibiting symptoms you feel may be consistent with COVID-19, we ask you DO NOT show up at your place of health care unannounced. Instead, please call (509) 689-3749 so we may ask you a few questions that will best determine your course of care.
If you are exhibiting symptoms that you feel require emergent medical attention, please call 9-1-1.
How do I protect myself and my family?
For current information about COVID-19 and recommendations for keeping yourself and your family healthy, we recommend these resources:
If you have questions and would like to speak with a nurse, please call 509-689-3749 and let them know you are calling for the “Nurse Hotline.”
Who is most at risk for being significantly impacted by COVID-19?
Those with existing health conditions or compromised immunity should take extra precautions to remain vigilant of symptoms and take preventive measures.
For your protection and safety, please continue to follow everyday best practices to help prevent and slow the spread of respiratory diseases, including:
Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% isopropyl alcohol. Always wash hands with soap and water if hands are visibly dirty.
Avoid close contact with people who are coughing/sneezing.
Avoid touching your eyes, nose and mouth.
Stay home when you are sick.
Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.